Issues
Everything that needs solving. Summarize it in a sentence, add detail underneath. Score priority 1 to 5, and work the 5s first.
Orders
Phone
Enquiries
Weddings, festivals and bulk orders off the events form. Read what they wrote, change the reply if you want to, then Send it or Do not send. Nothing goes out on its own.
Marketing
Posts
What goes out on Facebook and Instagram, one a day at 7:30 in the evening. Once a week, put the next seven into Business Suite Planner: save the file, copy the caption, then tap Scheduled.
The hiking series
Where the phone points. Hold it upright, 10 to 20 seconds a shot, and keep still.
- Low on the trail, pointed up the path, with the pumpkin on a rock or stump near the bottom of the screen and the name facing you.
- Chest height, pointed at the pumpkin, walking a slow half circle so the view comes in behind it.
- At the view, pointed out at it, with the pumpkin in a bottom corner and the name readable.
- A foot away, pointed straight at the engraving, for three seconds.
The caption. Where you were, one plain line about the day, then your line:
Governor Dick Park, Mount Gretna. We took the Smiths' pumpkin up the tower trail this morning. You don't need to leave home to create magical memories that last a lifetime. Get a custom engraved pumpkin with whatever you want on it. signaturepumpkinco.com/reserve
Send the clips over and they come back framed, with the place on screen and your line at the end.
Inventory
What we have left. Type a number and the site counts down against it; set it to 0 and that item shows as out of stock on the website and the checkout stops selling it. Leave the box empty for anything you are not counting. Off is the switch for taking something down without picking a number.
To-Dos
Seven day actions. Done or not done, no half credit.
Notes
How a customer travels
Start at the top and follow a line down. Ways in, then the order itself and every choice in it, then everything that happens after it.
Messages
Every message a customer has been sent, and whether it landed. Tap a row to see the rest of it.